FREE SHIPPING!
On any order

Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' are in the lower 46 states, your order ships FREE!

SHIPPING


After payment we will ship your products with the following means. If the order is over 100 pounds we will ship on a trucking line strapped to a pallet and shrink wrapped for safety of your order. Please allow 5 to 7 days to arrive. Items under 100 pounds will be sent UPS or Fed Ex please allow 5 days to arrive.

It is our company and the trucking company’s policy to tell you to allow 5 to 7 days for delivery, but in most cases it will arrive sooner. The trucking company will not be able to tell you where the shipment is in transit, so please do not call and ask. But in the unlikely event your shipment is late contact our office at (888)-606-8111 and we will provide you tracking information.

If your shipment is going to a business address, a semi truck has to be able to gain access to the business, it must have a loading dock and it can not be in a residential area or another trucking companies terminal.

If your shipment is going to the trucking company distribution center, they will call you when shipment arrives. Your system in most cases will fit in a small pickup truck, SUV or van.

If your shipment is going to a residential address, it is vital that you are present when shipment arrives. The Trucking Company will call you before delivery.

Regardless which type of shipping you chose, it is important that you open or remove the box and inspect all equipment pieces you purchased from us. PaylessAC takes every precaution to package your items properly for shipment. It is possible that small dents or dings to the cabinets could be found. In this situation you should note the damage on the trucking bill of lading and accept the shipment. Minor flaws are cosmetic and do not effect the operation of the system or warranty. In the event that major damage is evident, BE SURE to note the damage on the trucking bill of lading and accept the shipment.

IMPORTANT READ THE BELOW STATEMENT

IF YOU OR SOMEONE ELSE ON YOUR BEHALF ACCEPTS THE DELIVERY WITH NO DAMAGE NOTED, OR DO NOT INSPECT ALL EQUIPMENT, AND DAMAGE IS FOUND LATER YOU WILL NOT BE ABLE TO MAKE A CLAIM. WE WILL NOT BE ABLE TO HELP YOU, WE WILL NOT SHIP YOU ANOTHER UNIT OR GET INVOLVED WITH THE TRUCKING COMPANY.

IT IS POSSIBLE THAT YOU MAY BE ABLE TO FILE A CLAIM DIRECT WITH THE CARRIER.

RETURNS


We will always accept returns subject to cancellation policy. We will make every effort to exchange equipment for another in an effort to minimize fees. We cannot accept the return of used or installed equipment or parts.

If your order has not shipped, we will refund 100% of your payment if paid by cash, money order, or cashiers check.

If your order has not shipped, we will refund 98% of your payment if paid by credit card, paypal, or wire transfer.

If your order has been shipped and you have not unpacked or opened your order, we will refund 90% less shipping costs. (Shipping cost will be double because of return shipping.)

If you have received your order and opened it and it can not be returned in original condition as shipped, we will refund upon receipt and inspection an amount that is fair and equitable to both parties.